{"id":46,"date":"2018-06-28T11:01:47","date_gmt":"2018-06-28T02:01:47","guid":{"rendered":"http:\/\/haku-ai.or.jp\/en\/?page_id=46"},"modified":"2026-02-05T13:18:02","modified_gmt":"2026-02-05T04:18:02","slug":"payment","status":"publish","type":"page","link":"https:\/\/haku-ai.or.jp\/en\/outpatient\/payment","title":{"rendered":"Payment and Insurance"},"content":{"rendered":"\r\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"320\" src=\"http:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2018\/06\/s-0162_1003-e1582179058361-1024x320.jpg\" alt=\"\" class=\"wp-image-17\" srcset=\"https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2018\/06\/s-0162_1003-e1582179058361-1024x320.jpg 1024w, https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2018\/06\/s-0162_1003-e1582179058361-300x94.jpg 300w, https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2018\/06\/s-0162_1003-e1582179058361-768x240.jpg 768w, https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2018\/06\/s-0162_1003-e1582179058361.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<h4 class=\"is-style-default has-text-color wp-block-heading\" style=\"color:#000000\"><span style=\"color:#000000\" class=\"has-inline-color\">Payment Policy<\/span><\/h4>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you do not have Japanese public health insurance or any of the partner insurances listed below on this page, you are responsible for making full payment in cash or by credit card.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">For patients without Japanese public health insurance, medical charges are calculated at 20 Yen per medical point.<\/span><\/p>\r\n\r\n\r\n<p class=\"has-text-color\" style=\"color:#0e0be7\"><strong>We accept American Express, Master, Visa, and JCB.<\/strong><\/p>\r\n\r\n\r\n\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n\r\n\r\n\r\n<h4 class=\"is-style-default wp-block-heading\" id=\"ohip\"><span style=\"color:#000000\" class=\"has-inline-color\">Japanese Health Insurance<\/span><\/h4>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you have Japanese health insurance, please present your residence card and insurance card at the time of check-in.<\/span><\/p>\r\n\r\n\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n\r\n\r\n\r\n<h4 class=\"is-style-default wp-block-heading\"><span style=\"color:#000000\" class=\"has-inline-color\">Traveler Insurance<\/span><\/h4>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you have traveler insurance, your medical bill will be out-of pocket and we will supply you the necessary documents for you to file claim on your own.<\/span><\/p>\r\n\r\n\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\"><span style=\"color:#000000\" class=\"has-inline-color\">U.S. Health Insurance Partnership<\/span><\/h4>\r\n\r\n\r\n<p id=\"ohip\" style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">We are direct billing partner with the following insurance companies. <strong>PLEASE CONTACT US<\/strong> about obtaining a Guarantee of Payment\/Benefit before making an appointment.<\/span><\/p>\r\n\r\n\r\n<p><a href=\"#tricare\" data-type=\"internal\" data-id=\"#tricare\"><span style=\"color:#000000\" class=\"has-inline-color\">TRICARE<\/span><\/a>, <a href=\"#aetna\" data-type=\"internal\" data-id=\"#aetna\"><span style=\"color:#000000\" class=\"has-inline-color\">aetna<\/span><\/a>, <a href=\"#bcbs\" data-type=\"internal\" data-id=\"#bcbs\"><span style=\"color:#000000\" class=\"has-inline-color\">BlueCrossBlueShield<\/span><\/a>, <a href=\"#afspa\" data-type=\"internal\" data-id=\"#afspa\"><span style=\"color:#000000\" class=\"has-inline-color\">afspa<\/span><\/a>, <a href=\"#cigna\" data-type=\"internal\" data-id=\"#cigna\"><span style=\"color:#000000\" class=\"has-inline-color\">Cigna<\/span><\/a><\/p>\r\n\r\n\r\n\r\n<p><span style=\"color:#000000\" class=\"has-inline-color\">Contact number: (098)878-8630; e-mail: <img decoding=\"async\" src=\"https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2026\/02\/img_email.png\" \/><\/span><\/p>\r\n\r\n\r\n\r\n<p class=\"has-text-color\" style=\"color:#0e0be7\"><strong><span style=\"color:#000000\" class=\"has-inline-color\">Please have your insurance card with you at least for the first visit.<\/span> <\/strong><\/p>\r\n\r\n\r\n<p style=\"text-align: justify;\"><strong><span class=\"has-inline-color\" style=\"color: #0e0be7;\">ALL Guarantee of Payment\/Guarantee of Benefits must be issued directly to the e-mail address above at least a day before service. <\/span><\/strong><\/p>\r\n\r\n\r\n<div id=\"tricare\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n<\/div>\r\n\r\n\r\n\r\n<h5 class=\"is-style-default wp-block-heading\" id=\"tricare\"><strong><span class=\"has-inline-color has-liquid-red-color\">\u25cf <\/span><\/strong><span class=\"has-inline-color has-liquid-red-color\" style=\"\">TRICARE<\/span><span class=\"has-inline-color has-liquid-red-color\"> PRIME<\/span><\/h5>\r\n\r\n\r\n\r\n<ul class=\"has-text-color wp-block-list\" style=\"color:#000000\"><li><span style=\"color:#0e0be7\" class=\"has-inline-color\">Direct billing for outpatient, inpatient, and emergency<\/span><\/li><\/ul>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you are active duty or family member, please see your doctor on base first for a referral letter, and wait for Tricare to contact you for an appointment offer.<\/span><\/p>\r\n<p><\/p>\r\n\r\n\r\n<h5 class=\"is-style-default wp-block-heading\"><strong><span class=\"has-inline-color has-liquid-red-color\">\u25cf <\/span><\/strong><span class=\"has-inline-color has-liquid-red-color\" style=\"\">TRICARE<\/span><span class=\"has-inline-color has-liquid-red-color\"> SELECT or TRICARE FOR LIFE<\/span><\/h5>\r\n\r\n\r\n\r\n<ul class=\"has-text-color wp-block-list\" style=\"color:#000000\"><li><span style=\"color:#0e0be7\" class=\"has-inline-color\">Direct billing for inpatient only<\/span><\/li><\/ul>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you are a veteran, we advise you see your doctor on base first for a referral letter to be eligible for subsequent medical supports on base.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">All outpatient visits are full out-of-pocket payment. You would need to file claims on your own for reimbursement. If you also have Japanese health insurance, use that as your primary health insurance.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">We can file claim for your inpatient care. However, you are responsible for your catastrophic cap of 35,000 Yen at time of discharge.<\/span><\/p>\r\n\r\n\r\n<div id=\"aetna\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n<\/div>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2021\/12\/aetna_image.jpg\" alt=\"\" class=\"wp-image-1980\" width=\"180\" height=\"89\"\/><\/figure>\r\n\r\n\r\n\r\n<h5 class=\"is-style-default wp-block-heading\" id=\"aetna\"><strong><span class=\"has-inline-color has-liquid-red-color\">\u25cf <\/span><\/strong> <span class=\"has-inline-color has-liquid-red-color\">AETNA at EURO-CENTER<\/span><\/h5>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\"><li><span style=\"color:#0e0be7\" class=\"has-inline-color\">Direct billing for outpatient, inpatient, and emergency<\/span><\/li><\/ul>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you&#8217;d like us to file claim for you, please contact Euro-Center at the following number and ask for a &#8220;guarantee of payment&#8221; issued directly to us<span class=\"has-inline-color\"> least a day before your scheduled appointment<\/span>. You will need a new GOP <strong>PRIOR<\/strong> to every single outpatient visit and admission.<\/span><\/p>\r\n\r\n\r\n<p>E<span style=\"color:#000000\" class=\"has-inline-color\">uro-Center for AETNA contact number: +61-2-8274-5700; e-mail: sydney@euro-center.com<\/span><\/p>\r\n\r\n\r\n\r\n<div id=\"bluecross\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h2 class=\"is-style-default wp-block-heading\" id=\"bcbs\"><\/h2>\r\n<\/div>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"359\" height=\"135\" src=\"http:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2021\/12\/BCBS_image.jpg\" alt=\"\" class=\"wp-image-1983\" srcset=\"https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2021\/12\/BCBS_image.jpg 359w, https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2021\/12\/BCBS_image-300x113.jpg 300w\" sizes=\"auto, (max-width: 359px) 100vw, 359px\" \/><\/figure>\r\n\r\n\r\n\r\n<h5 class=\"is-style-default wp-block-heading\" id=\"bcbs\"><strong><span class=\"has-inline-color has-liquid-red-color\">\u25cf <\/span><\/strong>  <span class=\"has-inline-color has-liquid-red-color\">BlueCrossBlueShield Federal Employee Program<\/span><\/h5>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\"><li><span style=\"color:#0e0be7\" class=\"has-inline-color\">Direct billing for outpatient, inpatient, and emergency<\/span><\/li><\/ul>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you&#8217;d like us to file claim for you, please contact GMMI at the following number and ask for a &#8220;guarantee of benefits&#8221; issued directly to us <span class=\"has-inline-color\" style=\"color: #000000;\">at least a day before your scheduled appointment<\/span>. You will need a new GOB <strong>PRIOR<\/strong> to every single outpatient visit and admission. <\/span><\/p>\r\n\r\n\r\n<p> <span style=\"color:#000000\" class=\"has-inline-color\">GMMI Overseas Assistance: +1-804-673-1678<\/span><\/p>\r\n\r\n\r\n\r\n<div id=\"afspa\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n<\/div>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"237\" height=\"126\" src=\"http:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2021\/12\/afspa_image.jpg\" alt=\"\" class=\"wp-image-1984\"\/><\/figure>\r\n\r\n\r\n\r\n<h5 class=\"is-style-default wp-block-heading\" id=\"afspa\"><span class=\"has-inline-color has-liquid-red-color\">\u25cf <\/span> <span class=\"has-inline-color has-liquid-red-color\">afspa &#8211; Foreign Service Benefit Plan<\/span><\/h5>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\"><li><span style=\"color:#0e0be7\" class=\"has-inline-color\">Direct billing for outpatient, inpatient, emergency, and annual physical<\/span><\/li><\/ul>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">If you&#8217;d like us to file claim for you, please contact afspa and ask for a &#8220;guarantee of benefits&#8221; issued directly to us at least a day before your scheduled appointment<\/span>. You will need a new GOB <strong>PRIOR<\/strong> to every single outpatient visit and admission. You will also need to complete a claim form each time. You can fill out the form ahead of time <strong><span class=\"has-inline-color\" style=\"color: #000000;\">(leave the diagnosis blank<\/span><\/strong><span class=\"has-inline-color\" style=\"color: #000000;\"><strong>)<\/strong>, or fill it out during your visit. (Download <a href=\"https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2022\/05\/Patient-Claim-Form.pdf\" target=\"_blank\" rel=\"noopener\">claim form<\/a>)<\/span><\/p>\r\n<p style=\"text-align: justify;\">You are also covered 100% under this insurance for routine physical at our facility. Please check the <a href=\"https:\/\/haku-ai.or.jp\/en\/outpatient\/preventive-care\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-inline-color\" style=\"color: #000000;\">preventive medicine<\/span><\/a> page and see which package you are covered.<\/p>\r\n\r\n\r\n<div id=\"cigna\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n<\/div>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"246\" height=\"128\" src=\"http:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2021\/12\/cigna_image-1.jpg\" alt=\"\" class=\"wp-image-1985\"\/><\/figure>\r\n\r\n\r\n\r\n<h5 class=\"is-style-default wp-block-heading\" id=\"cigna\"><span class=\"has-inline-color has-liquid-green-color\"><span class=\"has-inline-color has-liquid-red-color\">\u25cf <\/span> <span class=\"has-inline-color has-liquid-red-color\">CIGNA<\/span> <\/span><\/h5>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\"><li><span style=\"color:#0e0be7\" class=\"has-inline-color\">Direct billing for outpatient, inpatient, and emergency<\/span><\/li><\/ul>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">No guarantee of payment is needed for outpatient services below 400 USD (or approximately 45,000 Yen). Please contact us first for estimate of your first visit.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">You will need a GOB <strong>PRIOR<\/strong> to every inpatient admission. You will also need to sign a claim form for each visit.<\/span><\/p>\r\n\r\n\r\n<h2 class=\"is-style-default wp-block-heading\"><\/h2>\r\n\r\n\r\n\r\n<h4 class=\"has-text-align-left is-style-default wp-block-heading\"><span style=\"color:#0e0be7\" class=\"has-inline-color\">Please note: <\/span><\/h4>\r\n\r\n\r\n<p style=\"text-align: justify;\"><span class=\"has-inline-color\" style=\"color: #000000;\">Please make sure that we receive your <strong>GOB\/GOP<\/strong> at least a day before your visit. Without such, you will be responsible for the total medical expense. We ask that you make your co-share\/deductible payment in cash if possible, in case we have refunds for you. Thank you for your cooperation.<\/span><\/p>\r\n\r\n\r\n<p><span style=\"color:#000000\" class=\"has-inline-color\">Feel free to contact us if you have any questions.<\/span><\/p>\r\n\r\n\r\n\r\n<p><span style=\"color:#000000\" class=\"has-inline-color\">Contact number: (098)878-8630; E-mail: <img decoding=\"async\" src=\"https:\/\/haku-ai.or.jp\/en\/wp-content\/uploads\/2026\/02\/img_email.png\" \/><\/span><\/p>\r\n\r\n\r\n\r\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<p><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Payment Policy If you do not have Japanese public health insurance or any of the partner insurances listed below on this page, you are responsible for making full payment in cash or by credit card. For patients without Japanese public health insurance, medical charges are calculated at 20 Yen per medical point. We accept American&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":34,"menu_order":1200,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-46","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":118,"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":4927,"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/pages\/46\/revisions\/4927"}],"up":[{"embeddable":true,"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/pages\/34"}],"wp:attachment":[{"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/media?parent=46"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/haku-ai.or.jp\/en\/wp-json\/wp\/v2\/tags?post=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}